MARTHA YOHANNA
Aspiring Data Analyst | ND Student
Abuja, NG.About
Aspiring Data Analyst with foundational knowledge in Microsoft Excel, data cleaning, and visualization, currently pursuing a National Diploma. Blends strong analytical aptitude with proven communication and customer service skills gained from managing financial transactions and client interactions. Eager to leverage data insights and problem-solving abilities to drive organizational growth and efficiency in a dynamic professional environment.
Work
Local POS Business
|POS Business Assistant
Abuja, Federal Capital Territory, Nigeria
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Summary
Managed daily financial transactions and customer interactions, ensuring operational efficiency and high service standards within a local POS business.
Highlights
Processed an average of 50+ daily financial transactions, including transfers and withdrawals, ensuring accuracy and compliance.
Maintained meticulous transaction records, reducing discrepancies by 15% and improving financial reporting accuracy.
Provided exceptional customer service, resolving inquiries efficiently and contributing to a positive customer experience.
Managed daily cash operations, balancing accounts with 100% accuracy and safeguarding business assets.
Streamlined transaction processing by implementing organized record-keeping, enhancing service speed and customer satisfaction.
Education
Federal Polytechnic Bida
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National Diploma (ND)
General Studies
Languages
English
Hausa
Skills
Data Analysis & Tools
Microsoft Excel, Data Entry, Basic Data Analysis, Data Cleaning, Data Visualization, Data Interpretation.
Business & Operations
POS Operations, Transaction Management, Cash Handling.
Professional Skills
Communication Skills, Customer Service, Attention to Detail, Problem Solving, Teamwork, Time Management, Digital Literacy, Employability Skills.