MARTHA YOHANNA

Aspiring Data Analyst | ND Student

Abuja, NG.

About

Aspiring Data Analyst with foundational knowledge in Microsoft Excel, data cleaning, and visualization, currently pursuing a National Diploma. Blends strong analytical aptitude with proven communication and customer service skills gained from managing financial transactions and client interactions. Eager to leverage data insights and problem-solving abilities to drive organizational growth and efficiency in a dynamic professional environment.

Work

Local POS Business

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POS Business Assistant

Abuja, Federal Capital Territory, Nigeria

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Summary

Managed daily financial transactions and customer interactions, ensuring operational efficiency and high service standards within a local POS business.

Highlights

Processed an average of 50+ daily financial transactions, including transfers and withdrawals, ensuring accuracy and compliance.

Maintained meticulous transaction records, reducing discrepancies by 15% and improving financial reporting accuracy.

Provided exceptional customer service, resolving inquiries efficiently and contributing to a positive customer experience.

Managed daily cash operations, balancing accounts with 100% accuracy and safeguarding business assets.

Streamlined transaction processing by implementing organized record-keeping, enhancing service speed and customer satisfaction.

Education

Federal Polytechnic Bida

Bida, Niger State, Nigeria
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National Diploma (ND) General Studies

Languages

English

Hausa

Certificates

Data Analysis Track

NITDA (National Information Technology Development Agency)

Skills

Data Analysis & Tools

Microsoft Excel, Data Entry, Basic Data Analysis, Data Cleaning, Data Visualization, Data Interpretation.

Business & Operations

POS Operations, Transaction Management, Cash Handling.

Professional Skills

Communication Skills, Customer Service, Attention to Detail, Problem Solving, Teamwork, Time Management, Digital Literacy, Employability Skills.

Projects

Beginner Data Analysis Projects

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Summary

Engaged in practical data analysis projects to develop proficiency in data organization, interpretation, and visualization using Microsoft Excel, fostering strong analytical and problem-solving capabilities.